Terms and conditions - Curl Favorites 2026 Box

Win a €100 e-gift card!

For the holiday season, one winning ticket has been randomly inserted into 1200 "Curl Favorites" Énergie Fruit Christmas gift sets participating in the operation.

The person who finds this ticket wins an Énergie Fruit e-gift card worth €100 (incl. VAT), redeemable on energie-fruit.com.

Purchasing a gift set does not guarantee receipt of the prize.

Have you found the winning ticket?

To claim your e-gift card, send us an email before 11:59 PM on 03/31/2027 to the following address: juliette@bloomup.fr

Email subject: Christmas Gift Set – Winning Ticket

Your email must contain:

• the unique winning code written on the ticket;
• a complete and legible photo of the winning ticket.

Send your request from the email address where you wish to receive your e-gift card. No form needs to be filled out. No payment, bank details, or password will be requested.

Keep the original ticket carefully until you receive your prize.

After verification of your ticket and code, the e-gift card will be sent to you by email within a maximum of 10 business days.

FULL RULES OF THE "ÉNERGIE FRUIT CHRISTMAS GIFT SETS 2026" PROMOTIONAL OPERATION

Article 1 – Organizing company:

The company BLOOMUP, a simplified joint-stock company with a capital of €40,316, registered with the Paris Trade and Companies Register under number 524 253 861, with its registered office at 21 rue Le Sueur, 75116 Paris, France, hereinafter referred to as the "Organizing Company," is organizing a promotional operation with purchase obligation entitled "Énergie Fruit Christmas Gift Sets 2026," hereinafter referred to as the "Operation."

The Organizing Company can be contacted:

• by email: hello@bloomup.fr
• for any other request: contact@bloomup.fr;
• by phone: 01 58 83 42 25;
• by mail: BLOOMUP, 21 rue Le Sueur, 75116 Paris.

Article 2 – Purpose of the Operation:

The Operation is organized as part of the marketing of 1200 Énergie Fruit Christmas gift sets distributed in supermarkets.

A winning or non-winning ticket has been inserted inside each participating gift set.

Only one winning ticket was randomly inserted among the 1200 participating gift sets during their packaging.

This winning ticket allows its holder to receive an Énergie Fruit e-gift card worth €100 (incl. VAT), subject to compliance with the conditions defined in these rules.

The purchase or receipt of a participating gift set does not guarantee receipt of the prize.

No additional draw will be held. The winning or non-winning nature of the gift set depends exclusively on the ticket inserted inside it during its packaging.

Article 3 – Duration of the Operation:

The gift sets participating in the Operation will be sold from 09/15/2026, within the limits of available stock from participating distributors.

The provisional end date for sales is set for 12/31/2026.

The Organizing Company does not control the exact date of shelf placement or sale of each gift set by the different distributors.

The holder of the winning ticket must claim their prize no later than 11:59 PM on 03/31/2027, Paris time.

Any initial request sent after this date cannot be taken into account, unless a malfunction attributable to the Organizing Company prevented the winner from submitting their request within the specified period.

The email sending date will serve as proof for assessing compliance with the claim deadline.

Article 4 – Participating gift sets:

The Operation concerns exclusively the following Énergie Fruit Christmas gift sets:

Gift set name: Routine Gift Set – Curl Favorites

Internal reference: 260040 – V2

EAN code: 3701792600405

Number of participating gift sets: 1200

Other Énergie Fruit gift sets and products not expressly mentioned in this article do not participate in the Operation.

Article 5 – Persons who can claim the prize:

The prize can be claimed by any natural person of legal age residing in Metropolitan France, including Corsica, who has purchased or received as a gift one of the participating gift sets and discovered the original winning ticket.

If the winning ticket is discovered by a minor, the request must be made by their legal guardian.

Excluded from the Operation are:

• The directors, employees, and representatives of BLOOMUP;
• Persons who have directly participated in the design, organization, printing, or packaging of the Operation;
• Members of their household.

The gift set receipt is not required, as the gift set may have been received as a gift.

Only one prize can be awarded within the framework of the Operation.

No subscription to the Énergie Fruit newsletter is necessary to claim or receive the prize.

Article 6 – Identification of the winning ticket:

Each participating gift set contains a ticket indicating whether it is winning or non-winning.

The winning ticket contains a unique winning code allowing the Organizing Company to verify its authenticity.

To be considered valid, the winning ticket must:

• Be an original ticket issued as part of the Operation;
• Contain the unique winning code corresponding to the Operation;
• Not have already been used;
• Not have been reproduced, falsified, modified, or obtained fraudulently;
• Be sufficiently legible to allow for verification.

A non-winning ticket does not allow claiming the prize.

Unintentional damage to the winning ticket does not automatically deprive its holder of the prize. In case of a damaged ticket or partially illegible code, the holder is invited to contact the Organizing Company by attaching photographs allowing, as far as possible, to authenticate the ticket.

Article 7 – Prize claim procedure:

The holder of the winning ticket must claim their prize no later than 11:59 PM on 03/31/2027, Paris time.

To claim the prize, they must send an email to the following address: juliette@bloomup.fr

The email subject must be:

"Christmas Gift Set – Winning Ticket"

The email must include:

• The unique winning code written on the ticket;
• A complete and legible photograph of the winning ticket.

The request must be sent from the email address where the holder wishes to receive the e-gift card.

No online form needs to be filled out.

No payment, bank details, credit card number, or password will be requested to receive the prize.

The name, first name, postal address, and phone number of the ticket holder are not necessary for the normal processing of the request.

The holder must keep the original ticket until the final validation of their prize and receipt of their e-gift card.

The Organizing Company may request the presentation or sending of the original ticket only when additional verification is objectively necessary, particularly in the following situations:

• Illegible or incomplete winning code;
• Serious doubt regarding the authenticity of the ticket;
• Conflicting requests concerning the same code;
• Substantiated suspicion of reproduction or falsification;
• Prior use of the code.

If the original ticket is requested, the sending procedures will be communicated to the holder by email.

Reasonable costs directly related to this shipment will be reimbursed by the Organizing Company, upon presentation of proof.

When a request has been made before the deadline but is incomplete, the Organizing Company will send an email requesting the necessary additional information.

The applicant must respond within a maximum of 31 calendar days from the date this request for additional information is sent. In the absence of a response within this period, the Organizing Company may close the request after sending a final reminder.

Article 8 – Verification and validation of the prize:

Upon receipt of the email, the Organizing Company will notably verify:

• The unique winning code;
• The photograph of the winning ticket;
• The correspondence between the code and the one registered by the Organizing Company;
• The apparent authenticity of the ticket;
• The absence of prior use of the code;
• Compliance with the claim deadline;
• Compliance with the other conditions of these rules.

Once the request is complete and valid, the Organizing Company will confirm the prize validation by email.

In case of refusal of the request, the Organizing Company will inform the applicant by email and indicate the reason for the refusal.

Any refusal must be based on objective elements, such as:

• A non-existent code or one that does not match the winning code;
• A code that has already been used;
• A ticket that is clearly reproduced or falsified;
• A request sent after the deadline;
• Failure to provide the necessary verification elements;
• Established fraud or attempted fraud.

The Organizing Company cannot refuse a request based solely on unsubstantiated suspicion.

Article 9 – Prize delivery:

After final validation of the prize, the €100 (incl. VAT) e-gift card will be sent to the email address used to make the request.

The prize will be sent within a maximum of 10 working days following the final validation of the prize.

The winner is advised to check their junk mail or spam folder if they do not receive the e-gift card within this timeframe.

In case of technical difficulty or inability to receive or use the e-gift card, the winner may contact the Organizing Company at: hello@bloomup.fr

The Organizing Company will implement reasonable means to enable the legitimate winner to receive and use their prize.

Article 10 – Prize description:

The Operation includes a single prize, consisting of an Énergie Fruit e-gift card worth €100 (incl. VAT), usable on the energie-fruit.com website.

The total value of the prize for the Operation is €100 (incl. VAT).

The e-gift card:

• Is valid for 12 months from its issue date;
• Can be used for one or more orders;
• Can be used with a minimum purchase of €20;
• Is usable on products available for sale on energie-fruit.com;
• Allows retaining the unused balance until its expiration date;
• Cannot be combined with ongoing promotional offers;
• Allows paying for delivery fees;
• Can be used to purchase another gift card.

If the amount of an order is greater than the available balance on the e-gift card, the difference must be paid by the winner using a payment method accepted on energie-fruit.com.

If the order amount is less than the available balance, the remaining amount can be used for one or more subsequent orders until the e-gift card's expiration date.

The e-gift card cannot be refunded, exchanged, or its value paid in cash.

It cannot be resold.

Loss, theft, or communication of the e-gift card code to a third party after its issuance is the winner's responsibility, except in case of malfunction or fault attributable to the Organizing Company.

In the event of the definitive closure of the energie-fruit.com website before the e-gift card's expiration date, the Organizing Company will offer the winner an equivalent solution.

Article 11 – No prize substitution:

The winner cannot request that the e-gift card be replaced by:

• A sum of money;
• A bank transfer;
• A check;
• A specific product;
• Another prize or benefit.

The prize is awarded to the legitimate holder of the winning ticket, after verification of their request.

The winner may, however, use the e-gift card to have an order delivered to another person, subject to compliance with the general terms and conditions of sale of the energie-fruit.com website.

Article 12 – Fraud and competing claims:

Any reproduction, falsification, modification, or fraudulent use of the winning ticket or winning code may result in the refusal of the claim.

The Organizing Company may carry out strictly necessary verifications to protect the integrity of the Operation and prevent multiple prize awards.

In the event of competing claims for the same winning code, the Organizing Company may ask the persons concerned to present or send the original ticket and any useful elements to resolve the situation.

The prize will be awarded to the legitimate holder of the original winning ticket after examining the available elements.

Any attempt at fraud may, when circumstances warrant, be reported to the competent authorities.

Article 13 – Liability:

The Organizing Company cannot be held responsible for difficulties resulting from, in particular:

• An incorrect or inaccessible email address provided by the winner;
• A temporary malfunction of the Internet network beyond its control;
• A temporary failure affecting its messaging system;
• Its emails being classified as unwanted mail;
• A malfunction of the applicant's equipment or messaging system;
• An event with the characteristics of force majeure.

However, the Organizing Company will implement reasonable means to enable the legitimate holder of the winning ticket to claim and receive their prize.

If the claim address is temporarily unavailable, the holder may send their request to contact@bloomup.fr before the deadline, specifying in the subject line of their message:

"Christmas Box – Winning Ticket"

No provision of these rules may have the effect of excluding or limiting a liability that could not legally be excluded or limited.

Article 14 – Modification, suspension or cancellation of the Operation:

The Organizing Company may modify, suspend, postpone or cancel all or part of the Operation only in the event of:

• Force majeure;
• Significant fraud;
• Serious technical malfunction;
• Legal or regulatory obligation;
• External circumstance making the normal continuation of the Operation impossible.

Any substantial modification will be published on this page.

A modification, suspension or cancellation cannot deprive the holder of an authentic winning ticket of a right to a prize already validly acquired, except in the case of established fraud or legal impossibility.

Article 15 – Personal data:

As part of the prize claim and delivery, BLOOMUP, as data controller, processes the information transmitted by the winning ticket holder.

The data that may be processed are:

• The email address used to make the request;
• The unique winning code;
• A photograph of the winning ticket;
• The date and content of exchanges with the Organizing Company;
• Where applicable, any additional information strictly necessary for verifying the request.

This data is used to:

• Verify the authenticity of the ticket;
• Verify the validity of the winning code;
• Prevent fraud and multiple uses;
• Communicate with the ticket holder;
• Transmit the e-gift card;
• Process questions and complaints related to the Operation;
• Retain proof elements necessary for BLOOMUP's defense of its rights.

The processing is necessary for the execution of the Operation and the delivery of the prize. Verifications aimed at preventing fraud are also based on BLOOMUP's legitimate interest in protecting the integrity of the Operation.

The requested information is necessary for the verification and delivery of the prize. In the absence of the winning code or a photograph allowing the ticket to be verified, the request may not be processed.

Data is accessible only to:

• Authorized persons within BLOOMUP;
• Technical service providers involved, if necessary, in the issuance or sending of the e-gift card;
• Administrative or judicial authorities legally empowered to obtain them.

Data is kept for the period necessary for the management of the Operation and the delivery of the prize. It may then be securely archived for a maximum period of five years to process any complaints and allow BLOOMUP to defend its rights.

Data communicated to claim the prize will not be used to send commercial communications.

Any subscription to the Énergie Fruit newsletter must be subject to optional, distinct, and unchecked consent. Refusal to receive commercial communications will not affect the prize claim or delivery.

In accordance with applicable regulations, concerned individuals have, notably:

• A right to access their data;
• A right to rectification;
• A right to erasure;
• A right to restriction of processing;
• A right to object, where applicable;
• A right to data portability, where legal conditions are met.

To exercise these rights or ask a question relating to data processing, data subjects can contact BLOOMUP:

• By email: hello@bloomup.fr;
• By mail: BLOOMUP – Data Protection Officer, 14 rue Ybry, 92200 Neuilly-sur-Seine.

Data subjects also have the right to lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL).

Additional information is available in the Personal Data Protection Policy published on energie-fruit.com.

Article 16 – Consultation and acceptance of the rules:

These rules can be consulted free of charge on the page: https://www.energie-fruit.com/pages/operation-coffrets-noel-2026

It is accessible throughout the period of sale of the boxes and until the expiry of the complaint period.

It will then be kept for a sufficient period to allow the processing of requests and any complaints.

Anyone claiming the prize acknowledges having read these rules and agrees to comply with its provisions.

The version of the rules in force at the time of the claim is applicable.

No subsequent modification may call into question the rights duly acquired by the winner.

Article 17 – Questions and complaints:

Any questions or complaints relating to the Operation can be sent:

By email: hello@bloomup.fr or: contact@bloomup.fr

By mail:

BLOOMUP
Consumer Service – Énergie Fruit Christmas Boxes Operation
21 rue Le Sueur
75116 Paris

The complaint must specify its purpose and contain the information enabling the Organizing Company to examine it.

Article 18 – Consumer mediation:

In case of difficulty, the consumer must first send a written complaint to BLOOMUP.

After taking this step and in the absence of a satisfactory response, the consumer can free of charge resort to the consumer mediator designated by BLOOMUP:

CM2C
49 rue de Ponthieu
75008 Paris

Phone: 01 89 47 00 14

Email: litiges@cm2c.net

The terms of referral are available on the mediator's website.

Mediation is optional. The consumer remains free to seize the competent court.

Article 19 – Applicable law and competent courts:

These rules are subject to French law.

Any dispute relating to the Operation that cannot be resolved amicably or through the mediator will be submitted to the competent courts in accordance with the rules of common law.

Article 20 – Entry into force

These rules come into force on 10/09/2026.